Frequently Asked Questions
These are some of the most frequent questions we get from customers.
If you have any additional questions contact us today and we’ll be happy to talk with you about any of our services.
General Information FAQs
Do you have a storefront or showroom?
Yes! Our showroom is located at 2319 Bridge Ave, Point Pleasant, NJ 08742 and we can provide a variety of locksmith services on-site like key cutting, remote and fob programming, car lock rekeying, and more, but please call ahead to schedule an appointment to reduce your waiting time.
If you need a safe but you’re not sure what type or size is best for your needs stop by our showroom to see our in-store selection. We will be happy to talk to you about the different brands and types we carry and make sure you can find one (or several) that gives you the best level of protection for your purpose and budget.
How do I schedule an appointment?
We don’t have online scheduling at this time, so please call us at 732-899-1414 or email us to schedule mobile or in-store service.
Can I get a same-day appointment for non-emergency service?
We always provide 24/7 emergency lockout service, and we can often schedule same-day appointments, but if you need non-emergency service we recommend you call us to schedule an appointment for both mobile or in-store service.
Large commercial jobs for services like access control, master key systems, CCTV and security systems, etc…may require a site visit and an initial project consultation, so please plan accordingly.
What is your service area?
We offer locksmith services throughout the Point Pleasant, NJ metro region including Monmouth County and Ocean County.
If you’re in the Point Pleasant area you can visit our showroom located at 2319 Bridge Ave, Point Pleasant, NJ 08742.
Locksmith Service FAQs
What type of locksmith services does Top Security Locksmith provide?
We’re a full-service locksmith which means we cater to automotive, residential, safe, commercial, and access control clients. If it locks or swings, we can work on it. This includes things like car keys, smart locks, gun safes, electric strikes, commercial doors, surveillance cameras, house keys, ATMs, padlocks, door closers, panic devices, and more.
Do you provide 24/7 locksmith services?
Yes, we provide 24/7 emergency locksmith services throughout the Point Pleasant, NJ metro region including Monmouth and Ocean counties.
If you need emergency service call us now at 732-899-1414.
How long does a typical service call take to complete?
Every job can be different, so please call us to get a more accurate time and cost estimate.
Here are a few general service time estimates:
- Car and home lockout service typically takes 5-20 minutes.
- Car key services like key origination (creating a key from scratch if all copies have been lost), key duplication, and fob/remote programming can take 5-20 minutes.
- FLock rekeying can take about 15-30 minutes per cylinder.
- Safe cracking usually takes at least 1 hour. Call for more details.
- Lock repair or lock installation typically takes about 1 hour per lock.
- Other services such as access control, door replacement, or CCTV installation can take one or more days to complete depending on the scale of the project, so please call us to discuss your specific job requirements and scope of work.
Do you have a storefront or showroom?
Yes! Our showroom is located at 2319 Bridge Ave, Point Pleasant, NJ 08742 and we can provide a variety of locksmith services on-site like key cutting, remote and fob programming, car lock rekeying, and more, but please call ahead to schedule an appointment to reduce your waiting time.
If you need a safe but you’re not sure what type or size is best for your needs stop by our showroom to see our in-store selection. We will be happy to talk to you about the different brands and types we carry and make sure you can find one (or several) that gives you the best level of protection for your purpose and budget.
Payment FAQs
What forms of payment do you accept?
We accept cash, checks, credit cards, and mobile app payments.
Are you accepting new clients?
Yes, we are accepting new clients. If you’re a third-party maintenance company, please contact us to speak to the owner to set up a new account. Otherwise, feel free to call us to schedule service.
License & Insurance FAQs
Is Top Security Locksmith a licensed locksmith in New Jersey?
Yes, we are both licensed and insured. We carry commercial liability insurance that will most likely meet or exceed your requirements. Our NJ locksmith license number is New Jersey Locksmith, Burglar and Fire Alarm Business License #34AL00000200.
Does Top Security Locksmith have any certifications or professional affiliations?
We are proud members of ALOA (Associated Locksmiths of America) and SAVTA (Safe & Vault Technicians Association). We’re also a certified Medeco Security Center and a AAA Service Center.
